3 Jobs in Barpeta Road

Job Role: Customer Care Manager – Maruti Suzuki Department: Customer Relationship / After-Sales Location: PODDAR CAR WORD Key Responsibilities: Customer Relationship Management: Ensure excellent customer service experience during vehicle service and post-service follow-up. Address and resolve customer complaints and escalations effectively. Maintain regular contact with customers to ensure satisfaction and loyalty. Service Feedback & Quality Monitoring: Monitor customer feedback through surveys (CSI – Customer Satisfaction Index). Take corrective action based on feedback to improve service delivery. Coordination with Workshop & Service Advisors: Work closely with workshop and technical staff to ensure timely service delivery. Ensure proper job card handling, billing, and service updates to customers. Dealer & OEM Interaction: Coordinate with Maruti Suzuki Regional Office for escalated issues, warranty, and policy updates. Submit reports and compliance updates as per Maruti Suzuki standards. Team Management: Guide and train front office executives and service advisors to handle customers professionally. Set KPIs to maintain CSI scores as per OEM standards. Records & Documentation: Maintain detailed records of complaints, follow-ups, and resolutions. Ensure all customer data is updated accurately in the DMS system. Required Qualifications: Graduate in any stream (MBA preferred) Minimum 3–5 years of experience in customer service, preferably in the automobile industry Excellent communication and interpersonal skills Knowledge of DMS software and MS Office Customer-focused attitude Problem-solving ability Strong communication skills (Hindi/English/regional) Patience and empathy Conflict resolution Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Provident Fund Work Location: In person Application Deadline: 01/08/2025 Expected Start Date: 01/08/2025

We are looking for motivated and results oriented candidates to join our team.The ideal candidate will have a passion for helping people and a strong understanding of the insurance industry.In this role, you will be responsible for developing and maintaining client relationships, selling life insurance policies and providing excellent customer service. Responsibilities: * Develop and maintain relationships with prospective and existing clients * Identify and qualify client needs * Present and sell life insurance policies * Provide excellent customer service * Maintain accurate records * Complete all required paperwork * Attend training and development programs Qualifications: * Minimum 10th pass * Ability to work independently and as part of a team * Excellent customer service skills * Knowledge of the insurance industry * Willingness to learn and grow Benefits: * 7000 salary + 20,000 commission * Competitive commission structure * Comprehensive benefits package * Opportunity to work with a leading insurance company * Chance to make a difference in people's lives If you are a motivated and results-oriented individual with a passion for helping people, we encourage you to apply for this exciting opportunity.

Dear Jobseker, We are a Pan-India operated recruitment firm in Kolkata.We have a following TDS & Client Relations Executive / Senior Executive position opening for one of our prestigious client. Details as given below: About client company:Our client is a leading chartered accountancy firm rendering comprehensive professional services which include Audit, Management Consultancy, Tax Consultancy, Accounting Services, Project Financing, Manpower Management, Secretarial Services Job Position:TDS & Client Relations Executive / Senior Executive Location: Guwahati(Barpeta Road) Key Responsibilities: Company is looking to hire an experienced professional for their TDS Department who possesses in-depth knowledge of all TDS provisions under the Income Tax Act, 1961. The ideal candidate should be proficient in handling all TDS compliance matters, working extensively on the TRACES portal, and operating Computax software efficiently. In addition, the candidate will support billing, collection, client visits, and overall client relationship management, requiring excellent communication skills in Assamese, Hindi, and English. Key Responsibilities ✅ Preparation and filing of TDS returns (Form 24Q, 26Q, 27Q, 27EQ) within statutory timelines. ✅ Downloading and reconciliation of TDS/TCS certificates (Form 16, Form 16A) from TRACES portal. ✅ Handling TDS corrections, revised returns, and online correction requests on TRACES. ✅ Resolution of TDS defaults and notices received from CPC-TDS. ✅ Managing TDS refunds and follow-up. ✅ Preparation and verification of TDS challans. ✅ Monthly/quarterly reconciliation of TDS liabilities with books of accounts. ✅ Advising clients on applicability of TDS/TCS rates, exemptions, lower deduction certificates, etc. ✅ Ensuring compliance with new TDS/TCS provisions (e.g. Sections 194Q, 206AB, 194R, etc.). ✅ Maintaining proper documentation and records for audit purposes. ✅ Working independently on Computax software for return preparation, validation, and filing. ✅ Coordinating with clients for data collection, clarifications, and compliance support. ✅ Visiting clients for billing, collection follow-ups, and relationship management. ✅ Supporting the billing department in invoice generation and reconciliation of receivables. ✅ Maintaining client relationships and ensuring high client satisfaction through regular communication. Skills & Competencies Excellent knowledge of TDS/TCS provisions under the Income Tax Act, 1961. Strong hands-on experience with TRACES portal operations, including downloads, corrections, and communications. Proficiency in Computax software for TDS compliance. Working knowledge of billing and collection processes. Good understanding of TDS applicability on various payments such as salaries, contracts, rent, professional fees, purchase of goods, etc. Ability to handle multiple clients and work under deadlines. Strong communication and interpersonal skills. Must be fluent in Bengali,Assamese, Hindi, and English (spoken and written). Analytical mindset and attention to detail. Experience in dealing with TDS notices and compliance requirements. Qualification & Experience B.Com / M.Com / Semi-qualified CA / Inter CA / MBA Finance / Relevant Commerce Graduate. Minimum 3-5 years of dedicated experience in TDS compliance and TRACES portal operations. Experience in CA firm environment preferred. Salary: As per the industry standard Interested candidates can email their resumes to jayeta@suparshrecruitment.com Regards Jayeta Chakraborty Sr.HR Manager Suparsh Recruitment Kolkata, West Bengal Job Types: Full-time, Permanent Pay: ₹240,000.00 - ₹500,000.00 per year Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person